You are connected to the site: http://www.enoraantoine.com (hereinafter the “Site”). These general conditions (hereinafter “General Conditions”) govern the relations between you, the user, and Enora Antoine for access, use, consultation, and all operations on or with the Site as well as all documents, all information, services and models accessible there, without prejudice to applicable laws. Unless otherwise stipulated, all offers, interventions and services from Enora Antoine are subject to the General Conditions. By connecting to the Site, you acknowledge having read and fully understood these General Conditions. By accessing and browsing the Site, you agree to all of the General Conditions and you agree to comply with them. If you do not fully adhere to the General Conditions, you are requested to disconnect from the Site. Enora Antoine is free to make any modification, alteration and / or addition to the General Conditions, at any time, which are immediately applicable. You will ensure that you have read the latest version of the General Conditions. These General Conditions constitute and express the entire agreement between you and Enora Antoine in the context of your use of the Site. Any other oral or written agreement that has previously existed between the parties is replaced by the terms of the General Conditions.

  1. General and Use of the Site

a) This Site, its content and addresses are edited and put online by Enora Antoine, registered with the Banque Carrefour des Entreprises under number 0779618001, which has its head office at Square Ambiorix 10 1000 Bruxellest. The Site is hosted by Wepika whose servers are located in Brussels. The Site is accessible without any guarantee. You use it under your sole responsibility. The same is true for sites linked to the Site. Enora Antoine is exempt from any liability in the event of damage caused by, in particular, an interruption, a defect, a delay in operations or transmissions, a network fault, a computer virus or any other similar technical problem, or for any reason. whether when using the Site or its content. The content of the Site is managed completely independently and freely by Enora Antoine who may therefore, among other things, without any prior notification, modify the presentation of the Site, its structure, its sections, modify the information and products accessible on the Site or still suspend, or even cancel, access to all or part of the Site. b) You agree, as a user of the Site, not to commit or omit acts which would have the direct or indirect consequence of disrupting or interrupting the networks connected to the Site or the servers of third parties, of hindering the use of the Site, and you agree to comply with all regulations and procedures of the Internet network and not to use the Site for illegal purposes, prohibited by the terms of the General Conditions or the legislation in force, or infringing the rights of Enora Antoine or third parties, nor to encourage such acts. 

  1. Order

a. General

You can order jewelry and other creations through the Site. Subject to the rights which have been assigned or granted by Enora Antoine to the customer by virtue of a written and express contractual provision, Enora Antoine remains the holder of all intellectual property rights (copyright, neighboring rights, rights of designs and models, database rights, trademark law, etc.) relating to products, jewelry (bracelets, necklaces, rings, etc.) offered for order on the Site as well as creations and materials that have been carried out in execution of a contract including those made to measure in co-creation with the client. This also covers preparatory design material such as projects, sketches, sketches, etc. You cannot therefore claim any assignment of rights whatsoever to the aforementioned creations in question and to the design material. You declare that you are of legal age and have the legal capacity (or hold an authorization from your legal representative) allowing you to place an order on the Site and to accept the General Conditions.

b. The order

To place an order, you must provide your last name, first name, email address, telephone number and physical delivery address and, if different, the billing address. You agree, when ordering, to give correct, current, complete and precise information for the delivery, invoicing and payment of purchases made on the Site, and you agree to update this information, in order to allow Enora Antoine to contact you, if necessary. The information given by the buyer when ordering is binding; if the information does not correspond to reality, you will be solely responsible for the consequences. In particular, in the event of an error in the wording of the recipient's contact details, Enora Antoine cannot be held responsible for the inability to deliver the product. By ordering on the Site, you accept the price indicated for the item ordered as well as the delivery costs which are established on the basis of the delivery address and the weight of the package you order as specified below. Any order implies an obligation to pay, which you expressly acknowledge. The contract is concluded definitively after confirmation by you of the summary of your order, which entails the final acceptance by you of the prices and description of the products ordered as well as of all the General Conditions of Sale. You are informed of the confirmation of your order by an email sent to the email address you entered, which summarizes the terms. This message mentions:

-       the contact details of Enora Antoine ; Numéro d'entreprise 07796180012, Libellea srl, Square Ambiorix 10 1000 Brussels, +32 472 290862, contact@enoraantoine.com

-       the characteristics of the product ordered: model, quantity, size, material ;

-       the total price of the product (including VAT and other similar taxes), as well as the delivery costs (excluding any customs duties) ;

-       the delivery adress ;

-       the estimated delivery time ;

-       the conditions, time and procedures for exercising the right of withdrawal as well as the model withdrawal form and the fact that the consumer will have to bear the costs of returning the goods in the event of withdrawal. 

 This confirmation complies with the requirements of Article VI.45 of the Code of Economic Law.

 Orders will not be processed and the product will only be shipped after receipt of the full price of the order.

 Enora Antoine reserves the right to cancel or refuse your order in the event of insolvency or lack of payment noted on a previous order or if it turns out that you do not comply with these General Conditions or the legislation in force.

Any modification or resolution of the order by the purchaser cannot be taken into consideration apart from the legal right of withdrawal of 14 days mentioned below, and the amount paid will not be, in the event of withdrawal beyond this period. 14 days, not returned. Products can only be exchanged or returned in accordance with the return conditions indicated below.

c. The products

c.1 Product offers are valid while stocks last.

Certain products may only be available in limited quantities and Enora Antoine reserves the right to limit the sale of products to certain people or certain geographic areas. Likewise, Enora Antoine reserves the right to limit the quantity of products that can be ordered by a person or by order.

Enora Antoine makes every effort to present the products on the Site as faithfully as possible. However, it cannot guarantee the quality of the presentation of colors and images in general on your computer, which is therefore given without commitment on its part.

The description of the products and the price thereof may change at any time without any prior notification, at the sole discretion of Enora Antoine. Likewise, Enora Antoine reserves the right to cease, at any time, the distribution of any of the products.

c.2 Personalised jewellery (ordered on the Site and / or by email) being made on demand, the manufacturing time of a customized jewelry (other stone or metal than proposed on the Site) ordered by email or at the workshop of Enora Antoine is about minimum 8-10 weeks from the confirmation of the order and receipt of the total amount. The time is indicative. Enora Antoine sends an email of information to the user when the jewellery is made. Customized jewellery is neither refundable nor exchangeable.

For requests for custom creations (ordered off-site): the request for quote is made by email. The manufacturing process begins upon receipt of a 50% deposit by bank transfer. The indicative manufacturing time is minimum 6-8 weeks. The custom jewelry is made on demand based on information exchanged (orally or by email) between the customer and Enora Antoine. The user (the customer) has no right of correction, exchange or return (especially in case of error of size). The balance must be paid by bank transfer before receiving your order.
The 3D drawing of the creation is produced for information only and after validation of the quote and receipt of the 50% deposit. Only one modification may be requested after the drawing has been produced. For any further modification of the 3D drawing, the hourly rate is €70.

It is possible to take back the customer's "old" gold. This will be bought back by Enora Antoine according to the gold price of the day at Enora Antoine's convenience. The amount of the gold taken back will be deducted from the balance of the invoice and invoiced at 0% VAT. Please note that we cannot recast your gold directly without having it refined by a company. It is therefore always a question of buying back your "old" gold.

A request for sizing is possible after the purchase. The customer must send his request by email to contact@enoraantoine.com. The customer must send the ring back at his/her expense with signature tracking and pay the 30€ delivery fee before Enora Antoine will send the ring back with the new size. Only one resizing is offered. Any additional sizing will be charged a minimum of 45€ (depending on the size requested).

Enora Antoine agrees to reuse customers' stones for their new creations, but if the stone breaks during setting, Enora Antoine will not be held responsible. 

Enora Antoine retains all copyrights on custom creations made in collaboration with the customer. Enora Antoine can therefore sell custom-made creations several times to different customers.

a) All prices are indicated in Euros including tax, excluding shipping costs. The valid price is that indicated on the Site on the day the order is registered.

The price does not include customs and / or import charges that may be due by you in the event of an order placed outside the European Union. These costs are, where applicable, payable directly for you to the competent services. It is your responsibility to inquire about these duties and taxes applicable to the shipment of products.

You must absolutely pay all of your purchases when ordering in Euros €.

Exchange costs and possible bank transfer fees are your responsibility.

b) Payment for orders is made online on the Site by one of the following payment methods: 

  • Paypal ;
  • Bank transfer; all the information for the execution of the transfer is communicated to you when ordering ;
  • Credit card (Visa, Mastercard)  indicating the holder, the type of payment card, the number of the payment card, its expiration date and any visual cryptogram. Enora Antoine uses the HiPay and Alma transaction servers, so that your bank details are encrypted and then transmitted securely to the financial organizations concerned.

The User acknowledges that the communication of information relating to his bank card constitutes authorization to debit his bank account for the benefit of Enora Antoine, up to the amount due, all taxes included.

The security of electronic fund transfers and, in general, the proper execution of payment orders are the sole responsibility of the financial organizations managing these transfers.

Transactions with Hipay are governed by Hipay's general conditions which can be consulted on the site www.hipay.com.

Transactions with Paypal are governed by Paypal's terms and conditions, which can be viewed on the website www.paypal.com.

Transactions with Alma are governed by Alma's terms and conditions, which can be viewed on the website www.getalma.eu.

  1. The delivery

The products will only be delivered after final receipt of full payment of the price by Enora Antoine.

Product orders are delivered to the postal address you provided as the delivery address when confirming your order. You will be held responsible if the information provided is incorrect or incomplete and does not allow delivery of the products ordered.

All orders are shipped free of charge (except the jewellery case) by DHL or Bpost within Belgium. In case of delivery outside Belgium, your package will be transported by DHL. Delivery is free of charge to Belgium and metropolitan France (except jewellery case). For other orders and other countries, delivery is at your expense. 

The shipping costs depend on the delivery address, the weight of the items ordered and any logistics costs, and they are indicated to you before payment in the detail of your shopping cart. Shipping costs include packaging, handling and postage.

We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them.

The delivery times for your package vary depending on the distance from the country of destination; in particular, they are 20 working days for Belgium, and 30 working days for the rest of the countries of the European Union from the effective receipt of payment by Enora Antoine. These deadlines are given for information only and can never be considered as binding. Enora Antoine cannot be held responsible for delays in delivery due to external reasons beyond its control. Exceeding delivery times may not, in any case, give rise to damages.

Delivery for jewellery from the eshop collections and custom-made creations is at your own risk and by bpost or DHL.
When the Site takes care of the delivery of the product, the risk of loss or deterioration of the product is transferred to the Client at the time of delivery.
In any event, the Site shall not be held responsible for any delay in delivery and its possible harmful consequences.
In the event of delivery difficulties attributable to the delivery service chosen by the Client at the time of ordering, the Client must contact the latter, as the Site is not liable.

The products are delivered with a paid invoice if asked.

  1. Return conditions and right of withdrawal for distance sales 

In accordance with the Code of Economic Law, as a consumer (within the meaning of Article I.1.2 ° of the Code of Belgian Economic Law), you have the right to withdraw and therefore have the right to renounce your purchase made on the Site, without having to justify any reason, without penalty, only the return costs being at your expense. The Code of Economic Law provides that the purchaser of a product has to do so a period of 14 calendar days following the day of delivery of the article to the purchaser-consumer (or a third party other than the carrier and designated by the consumer). If this period normally expires on a Saturday, Sunday or public holiday, it is extended until the next working day. Beyond this deadline, Enora Antoine reserves the right to refuse the exchange or refund; your requests made beyond this 14-day period should be sent to the following email address: contact@enoraantoine.com.

Any return must be reported in advance to Enora Antoine by email (to the address contact@enoraantoine.com ) in which you will send either the completed withdrawal (available at the end of these General Conditions), or an unambiguous statement setting out the decision to withdraw from the sales contract.

You must return the item ordered to Enora Antoine within fourteen (14) calendar days of communicating to Enora Antoine your decision to withdraw from the contract.

Products will be returned by registered mail with acknowledgment of receipt and at the expense of the waiver. Returns are made at your own risk, to the address mentioned by Enora Antoine. Returned products must be protected in a manner at least equivalent to the protection used for the original shipment.

The exchange or refund of items can only be accepted if the items ordered are returned to us in perfect condition, neither worn, washed, soiled, nor damaged.

Return costs are your responsibility, but shipping costs will not be billed to you in the event of an exchange.

Any refunds will be made by bank transfer, within fourteen (14) days following either the recovery of the items or the sending, by you, of proof of shipment of the items, in accordance with the above, the earliest of these dates being taken into account.

The refund does not include any additional initial delivery charges due to your express choice of a delivery method other than the standard and less expensive delivery offered by Enora Antoine.

According to Article VI.53 of the Code of Economic Law, the goods sold on the site www.enoraantoine.com which are made according to the personalized specifications of the consumer (personalization, engraving, tailor-made creation), the latter shall not has no right to renounce the purchase (right of withdrawal), right of return or right to exchange products.

Once the order has been validated on the site or the order form signed for agreement, the user acknowledges that his acceptance is made in full consideration of the description of the jewel, object of the sale, and that it constitutes a firm and irrevocable commitment. The sale is then considered complete, and its price is immediately due. From this moment, the user has no right of rectification, exchange or return (especially in the event of a size or text error).

  1.  Guarantee

a) Each jewel (in gold, platinum, or silver) is engraved with two hallmarks: one being the signature of Enora Antoine, his maker's mark recognized by the Royal Mint of Belgium, the other being the indication of purity precious metals.

b) Enora Antoine guarantees that the products have been subject to quality control and are free from notable defects.

If within 24 months from receipt of the product, you notice a defect or other problem, a request can be sent to Enora Antoine at the following email address: contact@enoraantoine.com ; Enora Antoine reserves the right to refuse, at its sole discretion, the exchange, refund or repair; one of the causes of Enora Antoine's refusal to intervene may be in particular the lack of maintenance ...

The defect must be reported by the customer as soon as possible and at the latest before the end of the warranty period, to Enora Antoine (by email to contact@enoraantoine.com) if the item was purchased on the site www.enoraantoine.com. After this deadline, the warranty will no longer apply.

Once the defect has been reported, the customer has a period of 15 days to return the purchase, either to the address Libellea SRL, Square Ambiorix 10, 1000 Brussels, as evidenced by the postmark.

However, the cost of postage is borne by the customer. The customer is advised to use appropriate packaging in order to protect the returned item properly, and to choose a reputable carrier. The risks of loss or damage associated with the return shipment are borne exclusively by the customer.

In the event of a proven product defect, the customer will be compensated by Enora Antoine either by repairing the defect or by replacing the item.

The warranty does not cover the replacement of lost parts or the deterioration of surfaces due to soiling, acid attacks or physical aggression. Jewellery damaged by visibly abnormal or improper use is not covered by this guarantee. Under no circumstances will the item be refunded.

If your jewelry is no longer under warranty, we can of course provide repair. The repair prices are as follows :

14 or 18 carat gold jewel: €80 excluding transport

These prices are indicative. We reserve the right to modify the repair price if your jewel is too damaged.

Under the guarantee, the cost of returning the goods to our workshop is borne by the Customer. Labour and return shipping costs are free of charge. The replacement of missing parts is at the Customer's expense.

Outside the warranty period, the cost of returning the goods to our workshop will be borne by the Customer. There is a charge for labour and return shipping costs. The replacement of missing parts is at the Customer's expense. Final prices will be quoted prior to repair.

c) Enora Antoine cannot be held responsible for any non-performance which may have originated in a case of force majeure, beyond its control, including in particular, without this being limiting, cases of: war, riot, insurrection, interruption of transport, import or export problem, strike, shortage, fire, earthquake, storm, flood, ...

  1.    Limitations of liability - evidence

a) If, despite the provisions of the General Conditions, Enora Antoine should be held responsible for any damage or loss arising from or being connected with the use of the Site or its Content, the liability of Enora Antoine may in no case exceed € 500.

You agree to guarantee Enora Antoine, its employees, beneficiaries, agents, affiliates, subcontractors and partners in the event of an action, loss, claim, claim for compensation, claim for compensation (including costs lawyers), brought against Enora Antoine by any third party, in relation to or as a result of your use of the Site.

b) The computerized registers kept by Enora Antoine will be considered as proof of communications, orders and payments made. They have probative force until proven otherwise. Data on computer or electronic media constitute valid evidence as such and are admissible under the same conditions and with the same probative force as any document drawn up on paper.

Enora Antoine has no obligation to keep data. You agree to print and retain order details until receipt of the ordered products.

  1. Intellectual rights

Both the Site, its content, and the entire catalog, material and elements of the Site such as texts, interfaces, photographs, logos, fonts, patterns, designs, databases, brands, domain names, source codes, including the structure, design, expression, general impression of the Site (hereinafter referred to together as "the Content"), are and remain the exclusive property of Enora Antoine and are controlled by it or the beneficiaries concerned. .

This Content is protected in particular by articles XI.165 and following of the Code of economic law, articles XI.294 and following of the Code of economic law which transposes into Belgian law the European directive of 14 May 1991 on the legal protection of computer programs, Articles XI.305 et seq. of the Code of Economic Law transposing into Belgian law the European directive of 11 March 1996 on the legal protection of databases as amended, as well as by all the international texts in force.

The Content may not be the subject of any other use than those expressly authorized or required by navigation on the Site.

It is, among other things, strictly prohibited, without the prior written authorization of Enora Antoine, to reproduce, distribute, communicate to the public, download, adapt, modify, use, translate, market and make available all or part of the Content of the Site, for any purpose and in any manner whatsoever, permanently or temporarily, for non-profit or not.

Any reproduction of the Site, in whole or in part, both in Belgium and abroad, is prohibited, taking into account the legal provisions in force relating to intellectual and artistic property.

Any unauthorized use of the Content constitutes, in particular, an offense of counterfeiting and may give rise to civil or criminal legal proceedings as well as the payment of damages.

  1. Private Policy

a) Introduction

The purpose of this Privacy Policy (hereinafter the “ Privacy Policy ”) is to provide you with complete and transparent information on the use of your personal data by Enora Antoine, which intends to respect as best as possible the privacy of each of the users of the Site.

b) Regulations

Enora Antoine devotes all the attention required to compliance with applicable legislation in this area, including Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data ("RGPD"), and the law of July 30, 2018 on the protection of individuals with regard to the processing of personal data as well as the Directive 2002/58/CE of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data personnel and privacy protection in the electronic communications sector.

These regulations can be consulted, in their entirety, on the website of the Data Protection Authority at the following address: https://www.autoriteprotectiondonnees.be.

c) Responsible for the processing referred to in this Privacy and Contact Policy

Enora Antoine, whose registered office is at Chemin du Baudriquin, 11 at 7090 Braine-le-Comte and registered with the Banque Carrefour des Entreprises under number 0535.992.702, is responsible for the processing of personal data carried out by it in accordance with the principles and procedures specified herein.

Any request relating to the collection and processing of your personal data by Enora Antoine and their retention can be sent to the following address : contact@enoraantoine.com.

d) Processing: what personal data are collected and processed, why and for how long?

d.1. Only the personal data that you communicate of your own free will in the context of ordering items sold on the Site (namely your first and last name, your telephone number, your address and your email address) are saved and stored in digital form. by Enora Antoine and his subcontractors.

To be able to order Items on the Site, you must create an account (ci-après « Compte Membre »).

The personal data collected when creating your Member Account in order to place your order are as follows :

-       your first and last name,

-        your phone number,

-        your address,

-        the billing address if it is different from the delivery address,

-        your email.

The identification information (namely your name and surname, your telephone number, your address and your email address) registered by Members are available on the " My personal information " page accessible from your Member Account. You can therefore directly modify your personal data on your account, and you undertake to keep them up to date..

When ordering, your bank details (name of the cardholder, type of credit / debit card, card number, card expiration date, CVC code, etc.) are also collected and processed in some cases. .

The processing of your personal data (mentioned above) is necessary for the performance of the contract between you and Enora Antoine, in accordance with what is provided for in Article 6.1.b) of the GDPR; it is about ensuring:

-        the management and follow-up of a request for information,

-        invoicing,

-        payment of the order in certain cases,

-        order management, dispatch, delivery of orders,

-        problem management,

-        the management of a trial.

Without these data, the contract cannot be executed.

Your personal data (excluding your banking data) are kept by Enora Antoine until the expiry of the limitation period in contractual matters under applicable law. Your financial data is kept for the time necessary to complete the transaction and to ensure compliance with legal obligations, and the resolution of disputes (including any reimbursement). Enora Antoine reserves the right to keep your data for a longer period in all cases where this is necessary in accordance with Article 17.3 of the GDPR.

Subject to what is provided herein, none of your data will be communicated to third parties, nor used for commercial purposes, except where applicable for the sending by Enora Antoine of information relating to the Site and its content, if you have expressed the wish to receive the newsletter (see point d.3 relating to the sending of the newsletter) and to the subcontractors of Enora Antoine for the execution of its contracts with you in particular.

You can also create a Member Account without necessarily ordering items, the personal data collected by Enora Antoine when creating your Member Account are as follows:

-        your first and last name,

-        your date of birth (optional),

-        your address,

-        your phone number (for delivery),

-        your email.

The provision of certain information may be optional. You are invited to complete a registration form, certain fields marked in bold and / or followed by an asterisk (*) must be completed in order to become a Member, and others of which are optional.

The identification information registered by Members is available on the “ My personal information ” page accessible from your Member Account. You can therefore directly modify your personal data on your account, and you undertake to keep them up to date.

This processing of your data is based on your consent, in accordance with Article 6.1.a of the GDPR. You can withdraw your consent to the processing of your personal data by Enora Antoine at any time, without this affecting the processing carried out prior to this withdrawal.

Your personal data is kept as long as you are registered as a member on the Site and you have not withdrawn your consent to the processing of your personal data.

With regard to Member Accounts, the purposes are as follows:

-        for the registration, maintenance and authentication of your Member Account which is used in particular to place an order on the Site ;

-        to list Members ;

-        to ensure the management and follow-up of a request for information, to resolve a problem that you have communicated to Enora Antoine ;

-        to allow you to receive newsletters from Enora Antoine, if you have subscribed to them.

As part of your registration as a Member (with or without an order on the Site) :

-        You must provide accurate and complete credentials and you agree to update them regularly. You, as a Member, can update your credentials at any time.

-        You must choose a username (email address) and a password which will allow you to access your Member Account. The password which allows you to connect to your Member Account is used to protect your personal data. You are responsible for keeping this password confidential. Enora Antoine asks you never to share or communicate your password to anyone. You are responsible for all use of the Site by anyone using your Member Account identifier and password. You must contact Enora Antoine immediately if you have reason to believe that your Member Account ID and password have been misused. As a precaution, you are advised to close your Member Account at the end of each session.

-        You must not use an e-mail address that infringes the rights of third parties and, more particularly, the right to name, trademark law, copyright, neighboring rights or, more generally contrary to any regulations in force, to public order and good morals.

You can unsubscribe from the Site and close your Member Account by sending an email to Enora Antoine at the following address : contact@enoraantoine.com

d.2. When you place an order on the Site, Enora Antoine also collects and processes your email address to send you advertising messages, promotional offers, etc. and to manage its business needs, to the exclusion of those of third parties.

This processing is based on the legitimate interest of Enora Antoine, in accordance with Article 6.1.f) of the GDPR.

Emails and offers for advertising purposes (other than those relating to an order that you have placed) sent to you by Enora Antoine will always contain a link to Enora Antoine's Privacy Policy and will always specify that you have the right to at any time waive the right to receive them in the future without any charge or justification.

Your emails are kept by Enora Antoine as long as you have not expressed your opposition to receiving advertising messages from Enora Antoine.

d.3. To receive the newsletter, you must register proactively, by filling in the field provided for this purpose on the Site.

Enora Antoine collects and processes your email and your IP address when you voluntarily subscribe to the newsletter (to receive marketing communications, information relating to the Site, its content, the activities of Enora Antoine, etc.).

This processing of your personal data is based on your consent, in accordance with article 6.1.a of the GDPR, and this data is only used in the context of the management of subscribers to the Enora Antoine newsletter and the sending the newsletter. You can withdraw your consent to the processing of your personal data by Enora Antoine at any time, without this affecting the processing carried out prior to this withdrawal. Your email is kept as long as Enora Antoine sends newsletters and you have not withdrawn your consent.

d.4. The Site also allows the collection of data by Google Analytics on the use of the Site by you. Enora Antoine may also collect anonymous information in electronic files. It is then only a question of responding to needs specific to the internal organization, with a view to improving the operating mode of its Site, based on traffic analyzes for example.

No data is recorded without your knowledge, nor intended for transmission to third parties, nor used for commercial purposes or to draft a statistical profile of users, except as indicated above. Enora Antoine does not take automated decision-making based on the personal data communicated.

Enora Antoine may keep anonymized data without a time limit for study and statistical purposes.

e) Cookies

You are informed of Enora Antoine's cookie policy by means of the information banner that appears on the Site when you visit.

Enora Antoine wishes to make the use and navigation of the Site easy and pleasant and uses cookies for this purpose.

Cookies are small text files that are automatically placed on users' computers or mobile devices almost every time they visit a website. They are stored by their browser.

What types of cookies does Enora Antoine use?

- Functional cookies:

These are essential for the proper functioning of our Site.

They allow us to keep your session and the details of your shopping cart.

They allow you to access your profile data in complete security.

- Performance cookies (analytical cookies):

The Site allows the collection of data by Google Analytics regarding the use of the Site by users, in order to evaluate the quantity of visitors, their country, their city, their browser (Chrome, Safari,...), the language used, the device used to connect (smartphone, computer,...), the pages consulted, the path taken on the site,...
Enora Antoine refers you to the Terms and Conditions and the Privacy Policy of Google Analytics, available here: https://marketingplatform.google.com/about/analytics/terms/fr/, in this respect. Enora Antoine uses cookies to generate anonymous statistics on visits to the Site, including the origin of visits (the site from which users arrive on it). This is done, on the one hand, to meet the needs of the internal organisation, with a view to improving the operation of the Site, for example by analysing traffic and, on the other hand, to ensure the security of the Site.

The cookies used have defined expiry periods which vary according to the cookies; if you do not visit the Site [or do not order within these periods], the cookies are automatically deactivated and the data retained is deleted.

Enora Antoine may retain anonymised data for research and statistical purposes without time limit.

- Marketing cookies:

They record your preferences based on your previous visits to our site. They allow us to provide you with relevant offers through advertising banners.

By continuing to browse the Site after the information banner appears, you accept the use of cookies by Enora Antoine, which are activated by default. If you do not accept the use of cookies, you must deactivate them directly on your navigation system or not activate them, which may affect the proper functioning of the Site.

They allow us to optimise our site and to detect any technical problems. They allow us to collect anonymous information about your visits to our site. They store user data to allow us to analyse and improve the customer experience. They are never used for commercial purposes.

- Social network cookies:

Sites such as Facebook, instagram and Pinterest use cookies in order to share our products on social networks. They also use cookies to anonymously record that a user has clicked on the link. This helps us to know which of our online marketing channels is most effective.

f) Your rights

The applicable regulations guarantee you the exercise of various rights regarding the use of your personal data.

At any time, you are free to have access and / or have rectified (that is to say modify or update the personal data inaccurate or incomplete) your personal data collected.

You can also request (temporary or permanent) limitation of the processing of your personal data, in whole or in part, within the limits provided for in Article 18 GDPR.

You also have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format or to request that this data be transmitted directly to another controller when technically possible ( right to data portability ).

On the other hand, at any time and provided that the processing is not necessary for the performance of the contract between you and Enora Antoine, you are free to ask for erasure , within the limits provided for in article 17 RGPD, your personal data from the files of Enora Antoine.

You can also object to the processing: the right of refusal allows you to refuse the processing of your personal data, without this affecting the processing carried out prior to this refusal. The right to refuse may apply to certain categories of communications. If you do not wish to receive advertising communications from Enora Antoine, you can for example unsubscribe from communications by clicking on the link included in the email you received.

Your requests can be addressed to contact@enoraantoine.com. Enora Antoine may ask you to send a copy of any official identity document bearing your first and last name, and allowing you to prove your identity.

If you are a Member, you can access, update, modify or correct your identification information at any time: they are available on the “ My personal information ” page accessible from your Member Account.

g) Children

The Site is not intended for minors. Enora Antoine does not knowingly collect personal data or any information from children. If Enora Antoine is informed that personal data has been collected from a minor child, she will delete them immediately subject to a possible legal obligation requiring her to keep such data.

By subscribing to the newsletter and creating a Member Account, you confirm that you are of legal age in accordance with the applicable legislation.

h) Subcontractors

Enora Antoine selects its subcontractors (hosts, email campaign managers, financial partners, services and tools, etc.) carefully and ensures that they guarantee compliance with the rules of the GDPR.

When Enora Antoine transfers your personal data to its subcontractors, it does so only on the basis of an agreement which limits the use of this personal data with the subcontractor to the processing necessary to honor the subcontracting contract. , and which obliges the subcontractor to take the necessary security measures with regard to this data. Enora Antoine is not, however, in a position to verify for itself the actions or omissions of its subcontractors and cannot be held responsible for them.

i) Transfer hots from the European Union

Your personal data collected and processed by Enora Antoine may be stored, where appropriate, on servers located outside the European Union, in accordance with Articles 44 et seq. Of the GDPR; these transfers are based on the existence of an adequacy decision including in particular the US-EU Privacy Shield or on the existence of a regulation considered to respect the GDPR in the country where the data is stored or on the existence of appropriate guarantees as provided for in Article 45 of the GDPR.

j) security

Enora Antoine makes every effort to ensure the security of your personal data.

You agree and are aware, however, that the Internet is not a completely secure medium of information, and that therefore, a total guarantee that your privacy is respected cannot be guaranteed. Enora Antoine's commitment is limited to an obligation of due diligence and not to an obligation of result. 

The Site is subject to a security system using SSL encryption.

Enora Antoine can in no way be held responsible for any damage related to the loss or interception of your data during transmission.

Enora Antoine implements technical and organizational measures intended to ensure the protection of personal data collected in accordance with the Privacy Policy, in particular by limiting access to this data to only those persons who need it to the extent necessary for the performance of their missions; it will also ensure that they are kept informed of the legal provisions relating to the protection of privacy and personal data for the processing of such data.

The various personal information is stored in particular in the databases of Enora Antoine, which strives to take adequate and proportionate technical measures to secure and protect this data against malicious or unauthorized access. All data collected is also stored on a server rented from a hosting service provider offering all guarantees of security and reliability. 

k) Links

The Site may include links to other websites, the management of which is not provided by Enora Antoine. In case of consultation of these, it is advisable to carefully read the privacy policies of these websites as well as their general conditions. Enora Antoine can in no way be held responsible for the privacy policy of these websites or even for the practices of their managers.

l) Various

Enora Antoine may need to modify this Privacy Policy. In case of modification, you will be informed by means of appropriate notifications, by a mention on the Site for example, or in the newsletter.

This Privacy Policy relates only to the management of data by Enora Antoine herself and under her exclusive control. You are invited to read the privacy management policy by Enora Antoine's partners (Paypal, Hipay, …) , and of which Enora Antoine can not be held responsible.

m) Contact and complaint

For any questions relating to the protection of his personal data or if you believe that your privacy is not respected by Enora Antoine, you can contact Enora Antoine contact@enoraantoine.com.

In addition, you have the option of filing a complaint with the Data Protection Authority (contact@apd-gba.be).

      10. Linked Sites

The Site may include links to other websites, which belong to third parties and which are not managed by Enora Antoine ("Linked Sites"). These Linked Sites are made available to you for your convenience and are in no way under the control of Enora Antoine.

Enora Antoine therefore disclaims all liability for their content and the information they contain. You access it by your own will and under your own responsibility.

In case of consultation of these, it is therefore advisable to carefully read the privacy policies of these Linked Sites as well as their general conditions. Enora Antoine can in no way be held responsible for their general conditions and privacy policy or even for the practices of their managers.

You are also invited to read the general conditions and the privacy policy of Enora Antoine's partners (Paypal, Hipay, etc.), for which Enora Antoine cannot be held responsible.

      11. Hyperlinks

Enora Antoine reserves the right to oppose any hyperlink to the Site, at its sole discretion. Enora Antoine's decisions on this subject are discretionary and final, and they do not open any right to indemnity or other form of compensation whatsoever for the benefit of the Users concerned.

The lack of reaction from Enora Antoine in the event of a referral to the Site by a hyperlink does not in any way imply an authorization to operate this hyperlink or a license right on the content of the Site, nor any liability on the part of Enora. Antoine as to the site managing the link.

      12. Breach of General Conditions

In the event of a complaint or investigation concerning use of the Site that does not comply with the General Conditions, or with applicable legislation, Enora Antoine may communicate any information concerning users of the Site (including their identity) if this proves necessary. Enora Antoine may, for this purpose, keep all dispatch sheets, data and information that you have communicated through the Site.

The same applies to being able to identify, contact or take legal action against a person causing prejudice or interfering with the Site or the rights of Enora Antoine, or the rights of third parties or other users. of the Site.

Enora Antoine therefore reserves the right to reveal at any time any information deemed necessary in accordance with applicable law, a judgment, or a request from public authorities, including the exchange of information between companies in a purpose of fraud prevention.

Enora Antoine may freely, without prior notification, terminate your access to the Site in the event of a violation of the terms of the General Conditions, in the event of an order from the public authority or in the event of a violation of any other code of conduct. or legislation applicable to the use of the Site.

Any violation of the General Conditions will be considered, among other things, as an act of unfair competition and a breach of contract which call for pecuniary or other compensation according to what appears most appropriate for Enora Antoine.

If Enora Antoine were to take legal action following the violation of these General Conditions by a user of the Site, the latter will be required to reimburse him for all the costs that he will have had to undergo on this occasion, including legal fees. , costs and expenses, in addition to the compensation due to Enora Antoine.br />
     13. Nullity of a clause

If one or more clauses of these General Conditions should be considered null and void by a court in particular, only the minimum will be considered null and will be replaced by valid provisions which best meet the objective of the General Conditions. The possible nullity (or possible unenforceability) of one clause of these General Terms and Conditions does not in any event prevail that of the others.

The fact that Enora Antoine does not invoke any provision of these General Conditions can in no way be interpreted as a waiver to invoke them subsequently.

    14. Settlement of disputes and applicable legislation.

In the event of a dispute, only the French-speaking courts and tribunals of the judicial district of Brussels are competent.

The General Conditions are fully governed by Belgian law. All relations between Enora Antoine and you, as a user of the Site, are also governed by Belgian law.

15. Modifications

As already specified, Enora Antoine reserves the right to make any modification to these General Conditions at any time. Such changes come into effect as soon as they are posted on the Site. You are warned, which you recognize and accept without restriction. You therefore agree to refer to the General Conditions, including the Privacy Policy during each visit, in a systematic manner. "

    16. Contact

You can contact Enora Antoine at the following email address : contact@enoraantoine.com.

For any product returnt : contact@enoraantoine.com.

Libellea srl

Siège d’exploitation : Square Ambiorix 10 1000 Brussels Belgium

BCE : 0779618001

TVA : BE0779618001

Cancellation form to download here