Enora Antoine devotes all the attention required to compliance with applicable legislation in this area, including Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data ("RGPD"), and the law of July 30, 2018 on the protection of individuals with regard to the processing of personal data as well as the Directive 2002/58/CE of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data personnel and privacy protection in the electronic communications sector.
These regulations can be consulted, in their entirety, on the website of the Data Protection Authority at the following address: https://www.autoriteprotectiondonnees.be.
c) Responsible for the processing referred to in this Privacy and Contact Policy
Enora Antoine, whose registered office is at Square Ambiorix 10 1000 Bruxelles and registered with the Banque Carrefour des Entreprises under number 0779618001, is responsible for the processing of personal data carried out by it in accordance with the principles and procedures specified herein.
Any request relating to the collection and processing of your personal data by Enora Antoine and their retention can be sent to the following address : email@example.com.
d) Processing: what personal data are collected and processed, why and for how long?
d.1. Only the personal data that you communicate of your own free will in the context of ordering items sold on the Site (namely your first and last name, your telephone number, your address and your email address) are saved and stored in digital form. by Enora Antoine and his subcontractors.
To be able to order Items on the Site, you must create an account (ci-après « Compte Membre »).
The personal data collected when creating your Member Account in order to place your order are as follows :
- your first and last name,
- your phone number,
- your address,
- the billing address if it is different from the delivery address,
- your email.
The identification information (namely your name and surname, your telephone number, your address and your email address) registered by Members are available on the " My personal information " page accessible from your Member Account. You can therefore directly modify your personal data on your account, and you undertake to keep them up to date..
When ordering, your bank details (name of the cardholder, type of credit / debit card, card number, card expiration date, CVC code, etc.) are also collected and processed in some cases. .
The processing of your personal data (mentioned above) is necessary for the performance of the contract between you and Enora Antoine, in accordance with what is provided for in Article 6.1.b) of the GDPR; it is about ensuring:
- the management and follow-up of a request for information,
- payment of the order in certain cases,
- order management, dispatch, delivery of orders,
- problem management,
- the management of a trial.
Without these data, the contract cannot be executed.
Your personal data (excluding your banking data) are kept by Enora Antoine until the expiry of the limitation period in contractual matters under applicable law. Your financial data is kept for the time necessary to complete the transaction and to ensure compliance with legal obligations, and the resolution of disputes (including any reimbursement). Enora Antoine reserves the right to keep your data for a longer period in all cases where this is necessary in accordance with Article 17.3 of the GDPR.
Subject to what is provided herein, none of your data will be communicated to third parties, nor used for commercial purposes, except where applicable for the sending by Enora Antoine of information relating to the Site and its content, if you have expressed the wish to receive the newsletter (see point d.3 relating to the sending of the newsletter) and to the subcontractors of Enora Antoine for the execution of its contracts with you in particular.
You can also create a Member Account without necessarily ordering items, the personal data collected by Enora Antoine when creating your Member Account are as follows:
- your first and last name,
- your date of birth (optional),
- your address,
- your phone number (for delivery),
- your email.
The provision of certain information may be optional. You are invited to complete a registration form, certain fields marked in bold and / or followed by an asterisk (*) must be completed in order to become a Member, and others of which are optional.
The identification information registered by Members is available on the “ My personal information ” page accessible from your Member Account. You can therefore directly modify your personal data on your account, and you undertake to keep them up to date.
This processing of your data is based on your consent, in accordance with Article 6.1.a of the GDPR. You can withdraw your consent to the processing of your personal data by Enora Antoine at any time, without this affecting the processing carried out prior to this withdrawal.
Your personal data is kept as long as you are registered as a member on the Site and you have not withdrawn your consent to the processing of your personal data.
With regard to Member Accounts, the purposes are as follows:
- for the registration, maintenance and authentication of your Member Account which is used in particular to place an order on the Site ;
- to list Members ;
- to ensure the management and follow-up of a request for information, to resolve a problem that you have communicated to Enora Antoine ;
- to allow you to receive newsletters from Enora Antoine, if you have subscribed to them.
As part of your registration as a Member (with or without an order on the Site) :
- You must provide accurate and complete credentials and you agree to update them regularly. You, as a Member, can update your credentials at any time.
- You must choose a username (email address) and a password which will allow you to access your Member Account. The password which allows you to connect to your Member Account is used to protect your personal data. You are responsible for keeping this password confidential. Enora Antoine asks you never to share or communicate your password to anyone. You are responsible for all use of the Site by anyone using your Member Account identifier and password. You must contact Enora Antoine immediately if you have reason to believe that your Member Account ID and password have been misused. As a precaution, you are advised to close your Member Account at the end of each session.
- You must not use an e-mail address that infringes the rights of third parties and, more particularly, the right to name, trademark law, copyright, neighboring rights or, more generally contrary to any regulations in force, to public order and good morals.
You can unsubscribe from the Site and close your Member Account by sending an email to Enora Antoine at the following address : firstname.lastname@example.org.
d.2. When you place an order on the Site, Enora Antoine also collects and processes your email address to send you advertising messages, promotional offers, etc. and to manage its business needs, to the exclusion of those of third parties.
This processing is based on the legitimate interest of Enora Antoine, in accordance with Article 6.1.f) of the GDPR.
Your emails are kept by Enora Antoine as long as you have not expressed your opposition to receiving advertising messages from Enora Antoine.
d.3. To receive the newsletter, you must register proactively, by filling in the field provided for this purpose on the Site.
Enora Antoine collects and processes your email and your IP address when you voluntarily subscribe to the newsletter (to receive marketing communications, information relating to the Site, its content, the activities of Enora Antoine, etc.).
This processing of your personal data is based on your consent, in accordance with article 6.1.a of the GDPR, and this data is only used in the context of the management of subscribers to the Enora Antoine newsletter and the sending the newsletter. You can withdraw your consent to the processing of your personal data by Enora Antoine at any time, without this affecting the processing carried out prior to this withdrawal. Your email is kept as long as Enora Antoine sends newsletters and you have not withdrawn your consent.
d.4. The Site also allows the collection of data by Google Analytics on the use of the Site by you. Enora Antoine may also collect anonymous information in electronic files. It is then only a question of responding to needs specific to the internal organization, with a view to improving the operating mode of its Site, based on traffic analyzes for example.
No data is recorded without your knowledge, nor intended for transmission to third parties, nor used for commercial purposes or to draft a statistical profile of users, except as indicated above. Enora Antoine does not take automated decision-making based on the personal data communicated.
Enora Antoine may keep anonymized data without a time limit for study and statistical purposes.
Cookies are small text files that are automatically placed on users' computers or mobile devices almost every time they visit a website. They are stored by their browser.
What types of cookies does Enora Antoine use?
- Functional cookies:
These are essential for the proper functioning of our Site.
They allow us to keep your session and the details of your shopping cart.
They allow you to access your profile data in complete security.
- Performance cookies (analytical cookies):
The Site allows the collection of data by Google Analytics regarding the use of the Site by users, in order to evaluate the quantity of visitors, their country, their city, their browser (Chrome, Safari,...), the language used, the device used to connect (smartphone, computer,...), the pages consulted, the path taken on the site,...
The cookies used have defined expiry periods which vary according to the cookies; if you do not visit the Site [or do not order within these periods], the cookies are automatically deactivated and the data retained is deleted.
Enora Antoine may retain anonymised data for research and statistical purposes without time limit.
- Marketing cookies:
They record your preferences based on your previous visits to our site. They allow us to provide you with relevant offers through advertising banners.
They allow us to optimise our site and to detect any technical problems. They allow us to collect anonymous information about your visits to our site. They store user data to allow us to analyse and improve the customer experience. They are never used for commercial purposes.
- Social network cookies:
f) Your rights
The applicable regulations guarantee you the exercise of various rights regarding the use of your personal data.
At any time, you are free to have access and / or have rectified (that is to say modify or update the personal data inaccurate or incomplete) your personal data collected.
You can also request (temporary or permanent) limitation of the processing of your personal data, in whole or in part, within the limits provided for in Article 18 GDPR.
You also have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format or to request that this data be transmitted directly to another controller when technically possible ( right to data portability ).
On the other hand, at any time and provided that the processing is not necessary for the performance of the contract between you and Enora Antoine, you are free to ask for erasure , within the limits provided for in article 17 RGPD, your personal data from the files of Enora Antoine.
You can also object to the processing: the right of refusal allows you to refuse the processing of your personal data, without this affecting the processing carried out prior to this refusal. The right to refuse may apply to certain categories of communications. If you do not wish to receive advertising communications from Enora Antoine, you can for example unsubscribe from communications by clicking on the link included in the email you received.
Your requests can be addressed email@example.com. Enora Antoine may ask you to send a copy of any official identity document bearing your first and last name, and allowing you to prove your identity.
If you are a Member, you can access, update, modify or correct your identification information at any time: they are available on the “ My personal information ” page accessible from your Member Account.
The Site is not intended for minors. Enora Antoine does not knowingly collect personal data or any information from children. If Enora Antoine is informed that personal data has been collected from a minor child, she will delete them immediately subject to a possible legal obligation requiring her to keep such data.
By subscribing to the newsletter and creating a Member Account, you confirm that you are of legal age in accordance with the applicable legislation.
Enora Antoine selects its subcontractors (hosts, email campaign managers, financial partners, services and tools, etc.) carefully and ensures that they guarantee compliance with the rules of the GDPR.
When Enora Antoine transfers your personal data to its subcontractors, it does so only on the basis of an agreement which limits the use of this personal data with the subcontractor to the processing necessary to honor the subcontracting contract. , and which obliges the subcontractor to take the necessary security measures with regard to this data. Enora Antoine is not, however, in a position to verify for itself the actions or omissions of its subcontractors and cannot be held responsible for them.
i) Transfer hots from the European Union
Your personal data collected and processed by Enora Antoine may be stored, where appropriate, on servers located outside the European Union, in accordance with Articles 44 et seq. Of the GDPR; these transfers are based on the existence of an adequacy decision including in particular the US-EU Privacy Shield or on the existence of a regulation considered to respect the GDPR in the country where the data is stored or on the existence of appropriate guarantees as provided for in Article 45 of the GDPR.
Enora Antoine makes every effort to ensure the security of your personal data.
You agree and are aware, however, that the Internet is not a completely secure medium of information, and that therefore, a total guarantee that your privacy is respected cannot be guaranteed. Enora Antoine's commitment is limited to an obligation of due diligence and not to an obligation of result.
The Site is subject to a security system using SSL encryption.
Enora Antoine can in no way be held responsible for any damage related to the loss or interception of your data during transmission.
The various personal information is stored in particular in the databases of Enora Antoine, which strives to take adequate and proportionate technical measures to secure and protect this data against malicious or unauthorized access. All data collected is also stored on a server rented from a hosting service provider offering all guarantees of security and reliability.
m) Contact and complaint
For any questions relating to the protection of his personal data or if you believe that your privacy is not respected by Enora Antoine, you can contact Enora Antoine firstname.lastname@example.org.
In addition, you have the option of filing a complaint with the Data Protection Authority (email@example.com).